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Trust & Compliance

Last updated 2 August 2026 · A single place to see how we handle data and what governs it.
Why this page exists. We hold personal data about our customers, and — because we work from public registers — about people who never signed up to anything. That second group deserves to know what we do and how to reach us, and our customers deserve to see that it is governed properly rather than asserted. This page sets out both, in one place.

1. Who we are

Legal entityMH196 2026 Ltd
Registered inEngland and Wales
Company number16447992
Trading asPropertyPredator (propertypredator.com)
Data protection contactprivacy@propertypredator.com
RoleData controller

2. Policies we publish

These are the documents that govern our relationship with you. All are live and current.

DocumentWhat it covers
Privacy PolicyWhat we collect, why, who we share it with, how long we keep it, and your rights
Terms of ServiceThe contract between us, including what the product is and — importantly — what it is not
Cookie PolicyWhat we set, and what we do not
Data Processing AgreementFor business customers who need one in place with us
Refunds & CancellationHow to cancel and when money comes back

3. Governance records we maintain

These are internal records rather than public policies — the working documents that show our processing has been thought through and written down, not improvised. They are kept current, carry review dates, and are available to the Information Commissioner's Office on request. We will share them with enterprise customers conducting due diligence, under NDA.

RecordPurposeStatus
Record of Processing Activities
UK GDPR Article 30
Every processing activity we carry out, with its lawful basis, data categories, recipients, retention period and security measures v1.0 · 2 Aug 2026
13 activities documented
Legitimate Interests Assessment — public-register data
Article 6(1)(f)
The written justification for holding information about property owners and directors sourced from public registers, and for the outreach tools — including the balancing test against those individuals' rights v1.0 · 2 Aug 2026
Legitimate Interests Assessment — affiliate payee checks
Article 6(1)(f)
The justification for verifying the identity and payment details of affiliate partners before we pay them commission v1.0 · 2 Aug 2026
Data Protection Officer assessment
Article 37
A documented assessment of whether we are required to appoint a DPO, and the reasoning behind the conclusion v1.0 · 2 Aug 2026
Personal Data Breach Response Procedure
Articles 33 & 34
How we contain, assess, record and report a breach — including the 72-hour notification duty to the ICO and when we tell affected people directly v1.0 · 2 Aug 2026

4. What we actually process

A summary of the processing activities recorded in our Article 30 register. The full record carries the detail; this is the shape of it.

ActivityLawful basis
Customer accounts and authenticationContract
Subscription billing and paymentsContract; legal obligation for tax records
Running the analyses you ask for, and storing your saved workContract
Reading floorplans and documents you choose to uploadContract
Information about property owners and directors, from public registersLegitimate interests — assessed in writing
Tools that let customers write to property owners by postLegitimate interests — the customer is the sender
Affiliate programme, including payout detailsContract; legal obligation for payment records
Service email, and marketing email where opted inContract; consent for marketing
Support messages and enquiriesLegitimate interests
Security, anti-abuse and fair-use enforcementLegitimate interests
Finance applications passed to a named partnerConsent
Advertising and analyticsConsent — currently inactive, no tracking pixels are loaded

We do not process special category data or criminal offence data. We do not sell personal data, and we do not share it with advertisers.

5. Your rights — including if you are not a customer

If you own a property, or are a director of a company that does, information about you may appear in what we show, because it appears in a public register. You have the same rights as our customers and you do not need an account to use them.

If being found puts you at risk. If you are at risk from someone locating your address — for example if you have experienced domestic abuse or are being harassed — tell us and we will suppress your information promptly. You do not have to explain your circumstances in detail, and we will not ask you to prove anything. Email privacy@propertypredator.com. We will also point you to HM Land Registry's own process for restricting your address on the register itself, which is the permanent fix.

6. Where your data lives

We use a small number of providers to run the service. They act on our instructions and are not permitted to use your data for their own purposes. The full list, with roles and locations, is in our Privacy Policy.

Our database is hosted in the United Kingdom. Some providers — including our payment processor and our AI processing provider — are based in the United States. Where personal data leaves the UK we rely on the UK International Data Transfer Agreement, or the EU Standard Contractual Clauses with the UK Addendum.

7. Security

No system is perfectly secure. If a breach affects your rights we will tell you and the ICO as the law requires, following the documented procedure in section 3.

8. Honest limits

Two things we would rather say plainly than have you discover.

Our analysis is decision-support, not advice. Every figure is an estimate built on third-party data and assumptions you can change. It is not a valuation, a survey, a legal opinion or a planning determination. The Terms set this out in full.

Public register data can be wrong or out of date. We refresh from source and we flag where coverage is partial, but we do not control the registers. Where we can only match information to a postcode rather than a specific property, we say so rather than implying we know more than we do.

9. Contact

Data protection matters: privacy@propertypredator.com. Anything else: support@propertypredator.com. We respond to rights requests within one month, and there is no charge for a reasonable request.

You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113 — though we would rather you raised it with us first so we can fix it.

PrivacyTermsCookiesRefundsDPA

MH196 2026 Ltd · Registered in England and Wales, company number 16447992