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Frequently asked

Questions, answered straight.

Including the ones where the answer is "no, we can't do that." Every question has its own link — click the ⧉ beside one to grab it.

The dataFor agenciesValuations Using itBillingYour property & privacy ExtensionAffiliates
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The data

We pay about £7 per Land Registry search — can you do it cheaper?

Straight answer: for the official document, no. For most of the reasons people order one, you may not need it at all.

That £7 buys HM Land Registry's official copy of the title register — the definitive legal document. It's worth what it costs when you genuinely need it: a transaction, a dispute, anything a solicitor will rely on. Nothing we do replaces that.

But a lot of title searches aren't asking a legal question. They're asking who owns this, what did they pay, how long have they held it, and is there anything on the title I should know before I value it or knock on the door? Those are research questions, and they're already included with no per-search fee:

What you're checkingIncluded?
Sold prices and full sale historyYes — unlimited
Comparable sales nearby, adjusted to today's moneyYes — unlimited
The title numberYes
Owner where a company or overseas entity holds the titleYes — plus its directors
Restrictive covenant flags, where recorded in our dataYes
EPC rating, floor area, certificate historyYes
Planning constraints — conservation area, listed, Article 4, flood riskYes
Plot boundary and land area, England & WalesYes

The honest limit: where a property is owned by a private individual, their name only appears on the register itself. It isn't in the open data we work from. If you need an individual owner's name, that still means buying the official copy at £7 — and we'll point you straight to the government service rather than reselling it to you at a markup.

What it means in money. If a branch runs 20 title searches a month, that's roughly £140 a month — around £1,680 a year. If even half of those are the research questions above, most of that spend disappears into a subscription that also does your valuations, comparables, canvassing and compliance checks.

See how agency licensing works →

Where does your data actually come from?

Public registers and licensed sources, and we tell you which on screen. The main ones are HM Land Registry (sold prices, ownership of company-held titles, plot boundaries), Companies House (directors behind corporate owners), the Energy Performance Certificate registers (ratings and floor areas), Ordnance Survey open data (buildings, addresses, boundaries), the Environment Agency (flood risk) and local authority planning portals.

On top of that we license commercial market data for valuations, rents and lease information.

Where a number is measured we say so. Where it's estimated or assumed, we say that too — and you can change the assumption.

How up to date is it?

It varies by source, and pretending otherwise would be dishonest. Sold price data lags completion by weeks because it has to be registered first. Ownership records refresh on the publishing body's schedule. EPCs appear when they're lodged. Planning data is as current as the council's portal.

The practical upshot: a very recent sale may not show yet. That's a limitation of the registers, not of us, and it's why our valuations index older comparables to today's money rather than treating a 2019 sale as if it happened yesterday.

Which parts of the UK do you cover?

England and Wales in full — including every registered land parcel boundary.

Scotland is partially covered: the registers there are run separately by Registers of Scotland, so ownership and boundary data behaves differently. Northern Ireland is on the roadmap.

Where coverage is thin for an area, the product says so on screen rather than quietly showing you less.

Why does it sometimes say "postcode level" instead of naming the property?

Because pretending otherwise would be making things up.

Some records tie to a specific address; others only tie to a postcode. When we can't match a record to a particular house, we tell you it's postcode-level rather than implying we know which property it belongs to. Add the house number and we'll match it properly where the data allows.

It's a deliberate rule: never present postcode-level information as property-level.

For estate & letting agencies

How does pricing work for an agency with multiple offices?

Per branch, not per person. A branch licence covers unlimited staff at that branch, so there's no seat counting and no purchase decision every time you take someone on.

Rates fall as the number of branches rises, and groups add a platform fee covering single sign-on, group reporting, white-label setup and a named contact. Full detail on the agencies page.

We priced it this way on purpose: per-seat pricing just teaches offices to share one login, which is worse for everyone.

Can we trial it before rolling it out?

Yes — but a paid pilot, not a free trial. Pick five to ten branches, run it for 90 days at the full rate, and agree up front what success looks like: instructions won, valuation accuracy, canvassing response, whatever you actually measure.

If we don't hit the number we agreed, you don't roll out and we credit the pilot back.

Free trials get no internal attention because nobody assigns staff time to something free. A paid pilot with a number attached gets used properly — which is the only way either of us learns anything.

Can reports go out under our branding?

Yes. Client-facing reports carry your name, logo and colours — useful for the document you leave behind at a valuation appointment.

Does it integrate with our CRM?

Not yet, and we'd rather say so than imply otherwise. There's an API available today, and CRM integration is the top item on the agency roadmap — but we build it against the specific system the first signed group actually uses, rather than guessing.

If your CRM is a deal-breaker, tell us which one when you get in touch. It genuinely affects what we build next.

Valuations & accuracy

Is this a formal valuation?

No. It's an automated estimate built from comparable evidence. It is not a RICS valuation, not a survey, and not a substitute for either.

It's designed to tell you whether a deal is worth pursuing and what a defensible number looks like. When you're committing money, get a professional to inspect the actual building.

Your number is different from the asking price. Who's right?

Possibly neither — and the gap is the interesting part.

An asking price is a marketing position. Our figure is what comparable properties actually sold for, adjusted to today's money. A big gap usually means one of three things: the property has something the data can't see (a stunning refurbishment, or a serious problem), the agent has priced it to attract interest, or the vendor is optimistic.

We show you the comparables behind the number so you can judge which it is, rather than asking you to trust a black box.

How does it handle a property that needs work?

We value at done-up condition and ask you to supply the works figure. That's deliberate.

Automated valuations are only trustworthy against a finished standard — a computer cannot see that a kitchen is 1970s or that the roof is going. And a system-generated works estimate would be guessing at spec, region and scope. You know your build costs; we know the finished value. The deal is judged on the two together.

Why won't it give me a verdict without a price?

Because a buy signal without a purchase price is meaningless — and we'd rather withhold an answer than give you a confident wrong one.

Without a price you get a market read: what it's worth, what it'd rent for, and the price you'd need to buy at for the numbers to work. Add a price and you get the spread, the yield and a stamped verdict.

Using it

What do I get for free?

A free account gets you the deal scanner, the map with full plot boundaries for England and Wales, all the calculators, and a small monthly allowance of live data lookups.

The calculators and map are genuinely free and unmetered. The live lookups — the ones that pull fresh valuation and market data — are the metered part, because each one costs us money.

No card needed to sign up.

What's a "lookup" and why is it limited?

A lookup is one call to live market data — a valuation, a rent estimate, a lease check. Each one has a real cost to us, so plans include an allowance and you can top up if you need more.

Anything built on open data — sold prices, boundaries, planning, EPC — isn't metered at all. That's a deliberate line: free data stays free, and your plan decides how much of it you see, not how often.

Your remaining allowance is always shown at the top of your dashboard.

I've been given a code. Where do I put it?

Create your free account first, then scroll down your dashboard to "Got a code?", type it in and hit Apply.

The one thing that catches people out: the code box only exists once you're signed in, so you won't find it on the front page. Codes aren't case sensitive.

Does it work on a phone?

Yes — it's built to work on a phone, including the map and the photo location tool, which are genuinely more useful when you're stood outside the property.

Billing

How do I cancel?

From your account, any time. Access continues to the end of the period you've already paid for — we don't cut you off the moment you cancel.

Full detail in the refunds and cancellation policy.

Do my tokens expire?

Allowances included with a plan reset each billing period. Top-up packs you've bought don't expire while your account is open.

Can we pay by invoice rather than card?

For agency and group accounts, yes — annual term, invoiced monthly or quarterly, on a purchase order if you need one. Get in touch via the agencies page.

Individual plans are card only.

Where do my card details go?

To Stripe, who handle the payment. We never see or store your card number — it doesn't touch our systems at any point.

Your property & your privacy

My property appears in your data. What are my rights?

You have the same rights as a customer, and you don't need an account to use them. Email privacy@propertypredator.com and tell us the property or name concerned.

You can ask for a copy of what we hold, ask us to correct it, ask us to delete it, and object to us showing it. We'll act on that.

One useful thing to know: because this information comes from public registers, correcting it at the source fixes it everywhere rather than just with us — so we'll also point you to HM Land Registry or Companies House as appropriate.

I'm at risk if someone finds my address. Can you remove it?

Yes, and quickly. If you're at risk from someone locating you — for example if you've experienced domestic abuse or are being harassed — email privacy@propertypredator.com and we'll suppress your information promptly.

You don't have to explain your circumstances in detail, and we won't ask you to prove anything.

We'll also point you to HM Land Registry's own process for restricting your address on the register itself, which is the permanent fix — a suppression with us doesn't remove the underlying public entry.

The browser extension

What does the extension do?

It reads the listing you're already looking at on Rightmove, Zoopla or OnTheMarket and shows real sold comparables, whether it's priced above or below the local median, risk flags, and — with a free account — the registered owner and any covenants.

Full detail on the extension page.

Does the extension track my browsing?

No. It reads the page you're on and sends only the bare facts needed to work out the numbers — postcode, price, bedrooms, type, size. It doesn't copy or store portal content, and it does nothing at all on sites outside the ones it supports unless you press the button yourself.

The full detail is in the extension privacy notice.

Affiliates

How does the affiliate programme pay?

30% of everything your referrals ever pay, for as long as they stay — subscriptions, reports, top-ups. No 12-month cut-off. The rate rises with performance.

Anyone signing up through your link also gets a discount on their first month and bonus lookup tokens, applied automatically — so your link is worth using rather than just going direct.

See the programme →

How and when do I get paid?

Monthly, once you're owed £25 or more. Add your details in your affiliate dashboard — PayPal, a UK bank account, or an IBAN if you're outside the UK.

We pay in pounds sterling. If you're outside the UK your bank converts it and sets its own rate and receiving fee, so PayPal is usually cheaper until your monthly commission is large enough to justify a transfer.

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